FAQs

I.T Bear works with you to get the best deal with minimal hassle, and is not endorsed by any provider. I consider other costs and compatibility of current devices to assist you make any switch as smooth and cost effective as possible. The I.T. Bear can also offer solutions if your current equipment isn’t meeting your requirements.

With over 20 years of experience in utilities and retail, the I.T. Bear prioritises understanding clients’ needs. He then utilises this knowledge and requirements to optimise savings, not just through bill rates, but also through additional savings opportunities.

Firstly, The I.T. Bear will meet with you to discuss your requirements and check what your current state is and how technical savvy you are. Then The I.T. Bear will get to work on your solution. The I.T. Bear will then send his recommendation for your changes you can do yourself, what else maybe required on-site before any switch or if you need paw-held assistance (handheld), The I.T. Bear can help with that also. Making any change a simple and cost effective one.

The I.T. Bear charges a consultation fee upfront, as I’m not only working on your solution during our meeting, but also in the background. Unlike sales people that are paid commission for recommending a product, The I.T. Bear only is paid by you the client, to get you the best solution and deal possible.

Go to ‘where i work?’ section of my website to find out where I can come to your location to do full assessment of your requirements.